Two-Way Voice Technology
Two-way voice technology is a growing area of security and monitoring and is an excellent alarm-verification tool. WHIRC has integrated two-way voice systems that allow seamless interaction with your customers.
With this technology our dispatcher can stay on the line with the customer until help arrives. Emergency personnel and family and friends can immediately be notified for assistance. Not only does two-way voice technology provide added security and independence for elderly or disabled individuals, but it is also a great false alarm reduction tool for most security applications because it allows the dispatchers an immediate connection to the protected premise. They can listen to activity taking place and communicate through the speaker. There is no need for callbacks, busy signals and other communications interference.
WHIRC is able to accept most two-way voice systems and our dispatchers are trained and knowledgeable.
Email firstname.lastname@example.org to request more info.