by Jessica Barnes | May 15, 2025 | Uncategorized
WHIRC is proud to offer an advanced visual alarm monitoring solution, powered by CHeKT’s innovative technology, to enhance security for businesses.
How it works
When an alarm is triggered, WHIRC’s monitoring team receives the corresponding video feed through the CHeKT video bridge — no additional logins required. At the same time, the end-user receives a text notification with the video feed. If the event is confirmed as a threat, the end-user can verify it with a click. This verified alert prompts WHIRC’s team to contact emergency services with high-priority, verified dispatch information, helping law enforcement respond quickly to help prevent potential crimes or identify suspects.
Why visual monitoring matters
This approach ensures accurate responses, reduces false alarms, and improves police efficiency, enhancing overall security and aiding criminal apprehension.
Compatibility and integration
The solution is compatible with existing and new security systems, if the cameras meet Open Network Video Interface Forum (ONVIF) standards. This flexibility allows businesses to upgrade their security infrastructure without overhauling existing systems.
Get started today
Elevate your security with WHIRC’s visual alarm monitoring powered by CHeKT. Contact WHIRC to integrate this solution into your business security system.
by Jessica Barnes | Dec 18, 2024 | WHIRC News
WHIRC is proud to introduce professional visual alarm monitoring for business security accounts. This advanced service seamlessly integrates security systems and video cameras through the CHeKT video bridge, creating a direct connection to WHIRC’s monitoring team.
Here’s how it works:
When an event is triggered, WHIRC’s dispatchers are immediately alerted and provided with the corresponding video feed with no extra logins. The business representative will then receive a text notification with the video feed. If the event is confirmed as a threat, the customer can verify it with a click. This verified alert prompts WHIRC’s team to contact emergency services with high-priority, verified dispatch information, helping law enforcement respond quickly to prevent potential crimes or apprehend suspects.
This streamlined process minimizes false alarms, saving time and resources for businesses and emergency responders. This innovative solution is compatible with existing and new security systems, provided the cameras meet Open Network Video Interface Forum (ONVIF) standards. Call WHIRC to get started today.
by Jessica Barnes | Aug 22, 2023 | WHIRC News
On behalf of all of us WHIRC, we would like to thank all our customers, dealers, manufacturers, and peers that attended our 13th annual Partner Symposium, which was held at Mystic Lake Center in Prior Lake, MN on July 20, 2023.
If you were unable to join us this year, here is what you missed.
We focused on the theme Reliability You Can Count On. One of the many highlights of the day-long event was the four-person dealer panel, which gave guests the opportunity to discuss several topics including how technology sunsets impact our business, labor and staffing, and technology integrations. Industry peers shared best practices and discussed changes in the industry.
Guest speakers from OneTel, Alula, Bongo Technologies, and Telguard presented their latest products and shared insights on navigating the POTS sunset. Vendors answered questions and provided additional information on a variety of topics including products, platforms, technology, and regulatory standards.
For the first time, WHIRC was able to deliver continuing education credits to its attendees. Scott Gobbi from Telguard presented a Certified Class on Alarm Communication Technology.
Some dealer comments heard throughout the day included: “Great event;” “Thank you so much for all the information;” and “We will be evaluating how to implement this new technology.”
Some other positive feedback we heard came from Chris Walsh from Stone Security: “We pass any increased costs onto our customers through our monitoring pricing because we monitor with the best.”
WHIRC is proud to host a space for dealers, manufacturers, and industry partners to come together and exchange ideas, connect, and learn about the latest technology. If you missed the opportunity this year, we hope to see you in the summer of 2024!
by Jessica Barnes | Mar 10, 2023 | WHIRC News
WHIRC is excited to announce an update to the online bill pay portal! Starting on March 30, the online payment portal will have a new look and feel. The new payment portal will also offer a Quick Pay option, allowing you to make an electric bill payment without having to take the time to log into your account.
There is nothing you need to do as a result of this change. Your login information is not changing, your payment methods will be saved, and the payment site URL will not change.
View some before and after comparisons below:
If you have any questions, please give our team a call at (800) 858-7811. They will be happy to answer any questions you may have!
Check out the new payment portal for yourself at billing.whe.org. Thank you for being a customer!
by Jessica Barnes | Feb 20, 2023 | WHIRC News
As we kick off 2023, the 3G sunset is in the rearview mirror and we can put our full attention and resources towards growth. Video is the fastest growing sector of the security market and can bring high value to your customers. Did you know that now you can add recurring revenue to your video services?
With our video health monitoring, video verification, and structured remote guard tour offerings, WHIRC can help you achieve your revenue goals. We have direct integration with multiple video platforms like OpenEye, and soon we will be offering Digital Watchdog. For video systems that without direct integration, we have the Universal Connector which translates email communications from the video system into alarm signals that we can act on.
WHIRC is committed to providing reliable and custom monitoring solutions for you and your customers. As reliability from traditional phone lines continues to decrease, installing a new communicator, either cellular or Internet Protocol, ensures alarm signal continuity. Replacing traditional phones lines will decrease the time that it takes to report a signal and minimizes signal interruption. Let us know if we can assist with transitioning your customers.
WHIRC is excited to expand our offerings in 2023! Keep your eyes peeled for the 2023 WHIRC Dealer Symposium coming this summer. We hope to see you there!
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