WHIRC Earns Prestigious Designation As A “TMA Five Diamond Monitoring Center”
Rockford, Minn. (August 3, 2026) — WH International Response Center (WHIRC) recently renewed the prestigious “TMA Five Diamond Monitoring Center” designation from The Monitoring Association (TMA) for the 23rd straight year. WHIRC first earned the “Five Diamond” designation in 2004. It is granted annually to monitoring centers that satisfy all requirements of TMA’s “Five Points of Excellence.” These are:
- Commitment to ongoing job-related education and testing by having 100% of its monitoring center operators certified using the TMA online training series on industry best practices.
- Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
- Commitment to raising the industry standards through TMA membership and participation in its activities.
- Commitment to reducing false dispatches.
- Commitment to the highest levels of customer service.
Of the nearly 2,700 monitoring centers in the United States that communicate and interact with police, fire, and emergency services agencies, fewer than 200 have achieved the Five Diamond designation.
The TMA Five Diamond designation means that WHIRC has demonstrated an exceptionally high degree of responsibility to their businesses and customers through the investment of time, money, and commitment to quality operator training.
WHIRC is a leading provider of security and alarm monitoring solutions, dedicated to helping protect homes and businesses with state-of-the-art technology and expert monitoring services. For more information about WHIRC and its UL-certified alarm monitoring services, visit WHIRC.com.
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