by Greta Brooks | Sep 14, 2025 | Event Updates, Uncategorized, WHIRC News
The difference is in the details.
When you make the decision to partner with WHIRC, you’re bringing on board a partner in protection where every detail matters. Case in point: WHIRC’s plan to invest in a new mission-critical generator and HVAC system.
For more than 30 years, WHIRC has been listed as a Central Monitoring Station by Underwriter’s Laboratories (UL). This designation means WHIRC meets and exceeds UL’s exacting standards for quality, safety and training. But for the people of WHIRC, those criteria are just the starting point. When selecting a new back-up generator for the WHIRC headquarters, the team not only needed to identify the precise equipment for hair-trigger response and reliability, but also the contractors to go with it.
“It’s the same intensity of commitment that we give to our dealers,” offered Ashley Raisanen, WHIRC Technology and Dealer Manager. “These are our friends, families, their livelihoods, and we take that extremely serious. We know we are an arm of their business. We are all partners, and not just a vendor to them. When we are looking for vendors, we look for the same level of commitment.”
Attention to detail
The generator’s importance to the mission may be obvious but the selection of a new HVAC system also needed the same specificity because of the customized monitoring solutions offered by WHIRC.
WHIRC’s attention to detail is the difference. The human element in security and fire protection is irreplaceable. Our daily efforts demonstrate how seriously we take our responsibility to help protect lives and property in partnership with our dealers.
by Greta Brooks | May 15, 2025 | Event Updates, Uncategorized, WHIRC News
WHIRC is proud to offer an advanced visual alarm monitoring solution, powered by CHeKT’s innovative technology, to enhance security for businesses.
How it works
When an alarm is triggered, WHIRC’s monitoring team receives the corresponding video feed through the CHeKT video bridge — no additional logins required. At the same time, the end-user receives a text notification with the video feed. If the event is confirmed as a threat, the end-user can verify it with a click. This verified alert prompts WHIRC’s team to contact emergency services with high-priority, verified dispatch information, helping law enforcement respond quickly to help prevent potential crimes or identify suspects.
Why visual monitoring matters
This approach ensures accurate responses, reduces false alarms, and improves police efficiency, enhancing overall security and aiding criminal apprehension.
Compatibility and integration
The solution is compatible with existing and new security systems, if the cameras meet Open Network Video Interface Forum (ONVIF) standards. This flexibility allows businesses to upgrade their security infrastructure without overhauling existing systems.
Get started today
Elevate your security with WHIRC’s visual alarm monitoring powered by CHeKT. Contact WHIRC to integrate this solution into your business security system.
by Greta Brooks | Feb 27, 2025 | WHIRC News
by Greta Brooks | Feb 10, 2025 | WHIRC News
Rockford, Minn. (February 10, 2025), WH International Response Center (WHIRC), a leader in technology and monitoring solutions, proudly announces that its alarm monitoring center has successfully achieved UL (Underwriters Laboratories) certification for the 32nd consecutive year. This milestone underscores WHIRC’s commitment to maintaining the highest standards of safety, reliability, and performance in security monitoring.
UL certification is a globally recognized mark of excellence that signifies compliance with stringent industry requirements for alarm monitoring centers. Maintaining this certification for more than three decades demonstrates WHIRC’s unwavering dedication to continuous improvement and superior service quality.
“For 32 years, our team has remained committed to upholding the highest industry standards,” said Ashley Raisanen, WHIRC Technology and Sales Manager. “This achievement reinforces the trust our dealers and customers place in us, knowing that we provide reliability and security.”
The certification process included an in-depth assessment of WHIRC’s monitoring center, evaluating key factors such as power redundancy, response times, cybersecurity measures, and compliance with industry best practices. By meeting these criteria year after year, WHIRC ensures that its dealers receive rapid and dependable alarm monitoring services 24/7.
For more information about WHIRC and its UL-certified alarm monitoring services, please visit WHIRC.com.
WHIRC is a leading provider of security and alarm monitoring solutions, dedicated to help protect homes and businesses with state-of-the-art technology and expert monitoring services.
by Greta Brooks | Dec 18, 2024 | WHIRC News
WHIRC is proud to introduce professional visual alarm monitoring for business security accounts. This advanced service seamlessly integrates security systems and video cameras through the CHeKT video bridge, creating a direct connection to WHIRC’s monitoring team.
Here’s how it works:
When an event is triggered, WHIRC’s dispatchers are immediately alerted and provided with the corresponding video feed with no extra logins. The business representative will then receive a text notification with the video feed. If the event is confirmed as a threat, the customer can verify it with a click. This verified alert prompts WHIRC’s team to contact emergency services with high-priority, verified dispatch information, helping law enforcement respond quickly to prevent potential crimes or apprehend suspects.
This streamlined process minimizes false alarms, saving time and resources for businesses and emergency responders. This innovative solution is compatible with existing and new security systems, provided the cameras meet Open Network Video Interface Forum (ONVIF) standards. Call WHIRC to get started today.
by Greta Brooks | Aug 17, 2024 | WHIRC News
The Alarm Industry Communications Committee (AICC), part of The Monitoring Association (TMA), recently welcomed WHIRC as its newest member. The AICC includes representatives from national industry associations and alarm companies from across the country. It coordinates with the Federal Communications Commission, regulatory bodies, and Congress to address telecommunications issues affecting the alarm industry. The AICC maintains a presence in Washington, D.C., to advocate for the industry’s interests. They also manage a Political Action Committee (AICC-PAC) to engage in the legislative processes.
As a member of the AICC, WHIRC is actively involved in furthering our industry through technology and legislation.
Highlights from the June meeting
At the most recent meeting, held in June, Ashley Raisanen and Shane Clary from Bay Alarm were invited to discuss the topic of POTS (Plain Old Telephone Service) replacements. The discussion centered on the industry’s efforts regarding National Fire Protection Association code compliance, and the potential requirement for supervision of POTS replacement devices. Additionally, they addressed other issues such as communications, network stability, and standby power.
Other AICC updates
- 3G network decommissioning: AT&T and Verizon Wireless continue to phase out 3G towers. AT&T still operates about 30% of its towers with 3G technology, which will be transitioned to 5G or extended LTE.
- Telephone carriers: These carriers will continue to shut down circuits, focusing on fiber and network buildouts.
- Dial tone: The “dial tone” customers hear is now a recording played by the provider when the phone is off the hook, rather than a true dial tone.
- Signal transmission checks: Using a butt set is not a reliable method for investigating signal transmissions unless specifically listening for receiver tones.
- Network buildouts and outages: With ongoing network expansions, more outages and communication issues may occur, as these companies are not regulated by the FCC and can schedule outages without notice.
WHIRC joined AICC to provide our dealers with the latest industry information, connect with other committee members, and advocate for our industry. We will continue to communicate updates to you throughout the year.
Recent Comments