by Greta Brooks | Nov 7, 2022 | Uncategorized
WHIRC would like to thank all our customers, dealers, manufacturers, and peers that attended our 12th annual Partner Symposium, which was held at Mystic Lake Casino Hotel in Prior Lake on Thursday, September 28th.
If you could not join us this year, here’s what you missed…
This year’s event was focused on the theme, Together We Transform. One of the highlights of the day-long event was the four-person dealer panel, which gave guests the opportunity to discuss several topics including impacts from the pandemic, labor and staffing, and upcoming technology sunsets. Our panel of industry peers shared best practices and insights into how they see the business changing and how the adapting to the changes.
Guest speakers from Resideo, OpenEye, Alula, M2M, and Avycon presented their latest products and shared insight into future developments in the Security Industry. Vendors took questions from the audience on a variety of topics including their, products, platforms, ad latest technology.
Back for the second year our keynote speaker Jeff Pankoff, owner of Sandler Training, talked about the sale process, sales tactics, and the process for navigating the sales pain funnel.
Dealer comments heard throughout the day “Great Event”, “Thank you very much! I always learn so much”, and “I enjoy and look forward to this event every year.”
WHIRC is happy to provide this free educational opportunity once again for customer and industry partners. If you missed the opportunity this year, we hope to see you in Summer of 2023!
by Greta Brooks | Jul 6, 2022 | WHIRC News
WHIRC is partnering with Advocates for Health to bring Outdoor Automated External Defibrillator (AED) Smart Monitored Cabinets to central Minnesota. Advocates for Health was co-founded by Joel Vogel and Rich Feneis in 2018. The idea came from Joel’s personal experience with a sudden cardiac arrest (SCA) and Rich’s desire to have AED’s accessible to his friends and neighbors. Rich began to research emergency medical services response times in his area and realized that if he did not have a readily available AED, the chance for survival from a SCA would be close to none. If an AED is used within one minute, the person has a 90% chance of survival.
Each AED cabinet is manufactured to withstand Minnesota’s extreme weather. Some features include:
- Steel housing treated to withstand heat, cold, moisture, and saline.
- Hardwired
- Rechargeable backup battery
- Americans with Disabilities Act compliant
- LED illuminated
- Camera for photo bursts
- Call button that is connected to the WHIRC monitoring center
The sensors monitored by WHIRC monitor:
- Cellular connection
- Power
- Temperature
- Door opening/closing
- If the AED is removed from cabinet
Once we receive a signal the AED was removed, we call 911 dispatch. We also send automated text to nearby residents or business owners who are on the “neighborhood watch team” to provide help while waiting for paramedics to arrive.
As of December 2021, Advocates for Help have installed over 100 AED Smart Monitored Cabinets. Visit their website to donate towards the installation of Outdoor AED Smart Cabinets and to inform communities on the importance of AED and CPR. To learn more about WHIRC’s monitoring service, visit our monitoring page or call (800) 858-7811.
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by Greta Brooks | Jun 6, 2022 | Uncategorized
Rockford, Minn. (May 24, 2022) — WH International Response Center (WHIRC) recently renewed the prestigious “TMA Five Diamond Monitoring Center” designation from The Monitoring Association (TMA) for the 19th straight year. WHIRC first earned the “Five Diamond” designation in 2004. It is granted annually to monitoring centers that satisfy all of the requirements of the “five points of excellence.” These are:
Commitment to ongoing job-related education and testing by having 100% of its monitoring center operators certified using the TMA online training series on industry best practices.- Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
- Commitment to raising the industry standards through TMA membership and participation in its activities.
- Commitment to reducing false dispatches.
- Commitment to the highest levels of customer service.
The TMA Five Diamond designation means that a monitoring company has demonstrated an exceptionally high degree of responsibility to their businesses and customers through the investment of time, money and commitment to quality operator training.
There are approximately 2,700 monitoring centers in the United States that communicate and interact with police, fire and emergency services agencies. Fewer than 200 have achieved the Five Diamond designation, setting these companies apart.
To learn more, visit WHIRC’s website at whirc.com or call (800) 858-7811.
WHIRC is a leading national central station monitoring partner for residential and commercial security, alarm and personal emergency response system dealers. WHIRC’s headquarters are located in Rockford, Minn.
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