2020…AN UNFORGETTABLE YEAR!
As we conclude 2020, we reflect on our accomplishments and begin to execute on our plans going forward. One key focus was, and will continue to be, the continuous evolution of our monitoring products and services. We aim to build long term success for you, our customers!
We achieved our 5 Diamond Designation along with our UL Listing for 2020-2021 both of which are critical for our success. We kept our employees safe and offered seamless business continuity in the face of the hazards presented by the COVID-19 pandemic. This consistency of service is especially important to the thousands of homes and businesses we monitor.
We were able to deploy our new Mobile PERS/PERS devices that are 4G/LTE, providing solutions for the upcoming technology sunset. Our partnership with Anelto increased our offering and customer experience for PERS services.
2021: BUILDING ON FUTURE STABILITY!
In 2021, we will be completing technology upgrades to enhance your experience with BoldNet. We’ll start by providing additional BoldNet training through webinars and one-on-one trainings. We also secured a solution to enhance IP connectivity and communications for improved security and redundancy. We are committed to providing you and your customers the best experience possible! We look foward to 2021 and our continued service to you!