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Update on the WHIRC COVID-19 action plan

Update on the WHIRC COVID-19 action plan

All of us at WHIRC want to keep you informed about the changes we are making due to COVID-19 and how we will continue to provide monitoring to all our partners. Our decisions are made with the utmost concern for our employees, partners and community.

Under Department of Homeland Security guidelines, WHIRC dispatchers and support staff are designated “Essential Critical Infrastructure Workers.” This means our work will continue uninterrupted when the “Stay at Home” order begins in Minnesota on Friday, March 27.

To protect the health and safety of our employees, those who can are now working from home and have been equipped with the necessary technology to complete their jobs remotely. All employees accessing account databases are using a secure VPN connection to ensure all account information remains safe.

We have made a number of changes in how we conduct our work, but the end result is the same. We will continue to deliver excellent monitoring services to help protect lives and property. If you have any questions at all, give us a call at (763) 477-4275.

~ Ashley Raisanen, WHIRC Business Manager



WHIRC Partners:
I write to provide you WHIRC’s plan regarding our COVID-19 plan. Our decisions are made with the utmost concern for our employees, partners and community. We remain aligned with the guidance from the Minnesota Department of Health (MDH) and Centers for Disease Control (CDC).
The following actions are effective immediately:
  • All non-essential business travel and in-person meetings will be cancelled, rescheduled or conducted remotely. This includes conferences, trade shows and vendor meetings.
  • Even for routine business, we will use telephone or video conferencing whenever possible to minimize face-to-face interaction.
  • The MDH and CDC are encouraging everyone to practice “social distancing” to prevent the spread of the virus. Therefore, we are prepared to execute alternate schedules, isolation from other work groups and remote working arrangements where feasible.
The most important things we can ALL do to prevent the spread of any illness are to:
  • Stay home from school, work and activities/events if you are not feeling well.
  • Wash your hands with soap and water for at least 20 seconds.
  • Cough and sneeze into your sleeve (or tissue).
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • We encourage employees to reschedule personal travel where possible, especially to areas in high concentration of the virus.
Thank you for your cooperation as we do our part to keep employees safe and service continuity in place.
~ Ashley Raisanen, WHIRC Business Manager